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Family Support & Resources

You're not walking this alone

Caring for a seriously ill loved one is hard, emotionally and practically. These guides walk beside you, and a care coordinator is always a phone call away.

Where to start

Support for the whole family

Practical help for the day-to-day, and gentle support for the heart.

What to expect

An honest walk-through of the hospice journey, from the first visit to the final days, so there are fewer surprises and more peace.

Preparing your home

Simple ways to make a room safe and comfortable: equipment, medications and small touches that help your loved one rest easy.

Caring for the caregiver

You matter too. Respite care, coaching and a listening ear so you can rest, recharge and simply be present.

Practical & legal basics

Advance directives, paperwork, insurance and finances: plain-language guidance, plus a social worker to help you sort it out.

Grief & bereavement

Support doesn't end. Our bereavement program walks with families for up to 13 months after a loss. Learn more

Have a question right now?

Talk it through with a care coordinator. Any time, no cost, no pressure.

Talk to us

Trusted links, forms & guides

Hand-picked resources from national hospice and caregiving organizations. Each opens in a new tab, and our team is always here to help you make sense of any of them.

Understanding hospice & coverage

Advance care planning & forms

Caregiving, day to day

Grief & bereavement

Aura One Hospice shares these third-party resources for your convenience. We don't control their content, and they aren't a substitute for guidance from your own care team. If a form or topic is confusing, just call us at (909) 453-0078 and we'll walk through it with you.

Family Questions

Answers for caregivers & families

If your loved one has a serious illness and you're seeing more hospital visits, less appetite, more time in bed, or a shift toward comfort over cure, it's worth a conversation. There's no cost to ask, and many families tell us they wish they'd called sooner.

For most families, hospice is covered 100% by Medicare, Medicaid and most private insurance, frequently with no out-of-pocket cost. This includes the care team's visits, medications related to the diagnosis, and medical equipment. Our team verifies your benefits and explains everything before care begins.

Not at all. Hospice shifts the goal from curing illness to living as fully and comfortably as possible. Many patients feel better once symptoms are well managed, and care can always be revisited if circumstances change.

Most often, care is delivered right where your loved one lives, whether a private home, an assisted living community or a nursing facility. Wherever home is, our team comes to you.

We make it simple. Your team arranges any needed equipment and medications, and shows you how to keep your loved one comfortable. Most homes need only small adjustments, and we walk you through every step.

A great deal. Your team includes a social worker and chaplain for emotional support, aides who help with personal care, respite options so you can rest, and bereavement care for up to 13 months. Caring for you is part of caring for your loved one.

Yes. A registered nurse is on call 24 hours a day, every day. One phone call reaches someone who can guide you through a change or come to the bedside. You are never alone in a crisis.

Care can begin immediately after you reach out, often the same day. As soon as you call, a care coordinator starts the process right away, any time of day or night.

Our bereavement program continues for up to 13 months, with one-on-one counseling, support groups and check-ins around difficult dates. You and your family remain part of our care.

Grief & Bereavement

Care that continues after goodbye

Grief has no timeline. Our bereavement team stays in touch with families for up to 13 months after a loss, with one-on-one support, groups, and resources whenever you need them.

  • One-on-one counseling with a trained bereavement counselor.
  • Support groups to share with others who understand.
  • Remembrance & milestone check-ins through the hardest dates.
13 months

of bereavement support included for families, at no cost.


24/7

A caring coordinator answers any time, day or night.


If you are in crisis and need immediate help, call or text 988 (Suicide & Crisis Lifeline), available 24/7.

We're here whenever you're ready

Let's talk about what your family needs

Reach a caring coordinator any time of day or night. There's no cost and no obligation, just answers and support.